The roll out of 2nd-generation Google Pixel handset by Alphabet Inc. has been hindered by problems of display screen and issues of shipping and pricing, indicating the firm to open an examination and subject numerous apologies to users. The Pixel 2 XL and Pixel 2, which begin at $649 and made an entrance in stores last week, are the key players of efforts by Google to directly take on iPhone from Apple Inc. Previously, Pixel 2 consumers have uttered aggravation with mishaps, comprising a possibly serious issue with the display.
Google claimed last week that it is examining whether graphics are blazing into the screen of the handset, after a report on the AndroidCentral blog briefing the problem post a week of usage. Burn-in, which normally turns out to be an issue only after various years of action, can make it hard to see data on the screen. Google expectedly might require to stop production if there is issue, claimed Ryan Reith, a mobile gadget expert at a research company, to the media in an interview. “We take all reports of problems very gravely, and our engineers examine quickly,” vice president at Google for product management of Pixel, Mario Queiroz, claimed to the media in an emailed statement. “We will offer updates the moment we have decisive data,” the company further added.
The examination follows acknowledgement of Google that it might roll out new software to answer to concern of users regarding a blue tint to the 6-inch display of Pixel 2 XL. The smartphone integrates new OLED screen tech, which the company defined as providing a more accurate and natural version of colors. Users and reviewers in online forums have also posted a poor Bluetooth connections amid other devices and the Pixel 2 as well as a clicking noise at the time of calls. Google did not instantly reply on the problems. Last week, the company pledged to pay an unnamed number of individuals who were levied extra $30 by a Verizon Wireless reseller for the Pixel 2 working at Google pop-up shops in the U.S., as per the sources.